My Team’s Leadership
Building on the learnings from Level One, employees develop a clear understanding of how working as a team benefits our residents. Through a combination of classes and hands-on learning, employees learn how to collaborate with each other and influence teams through leadership. The end goal is to learn how to build upon our quality of relationships through working with others.
Hold one’s self and others accountable to attain quality in relationships, self, and work
Feel comfortable having difficult conversations with staff and residents
Begin engaging critical thinking skills to problem solve operational challenges
Apply knowledge of safety and employment regulations when leading staff
Mervin “Spike” Jones
CAREGIVER > MAINTENANCE ASSISTANT
Spike’s career path is unusual in that he started as a caregiver with The Springs at Missoula, in 2010, and three years later transferred to the plant operations department as a maintenance assistant. Whether we have a maintenance issue or a non-maintenance problem, Spike will help because he believes we are all here to make our residents’ lives better and easier. He also demonstrates that you don’t have to be a caregiver to provide care and support.