Team Growth

Level Two

Level Two

My Team’s Leadership

Building on the learnings from Level One, employees develop a clear understanding of how working as a team benefits our residents. Through a combination of classes and hands-on learning, employees learn how to collaborate with each other and influence teams through leadership. The end goal is to learn how to build upon our quality of relationships through working with others.

Classes Offered

Classes are specific to these competency goals plus we offer electives.
Leading My Team (Mgr 101)

Leading My Team (Mgr 101)

Learn how to effectively lead members of your team.

Continuous Improvement

Continuous Improvement

Study an introductory level of the Continuous Improvement process, including problem-solving techniques.

Difficult Conversations

Difficult Conversations

Acquire the skills to engage in conversations about sensitive issues and how to solve problems through discussion.

Peer to Supervisor

Peer to Supervisor

Discover techniques to transition from being a co-worker to a supervisor of peers.

Class Achievements

IMG 1864 BW
Hold one’s self and others accountable to attain quality in relationships, self, and work
Feel comfortable having difficult conversations with staff and residents
Begin engaging critical thinking skills to problem solve operational challenges
Apply knowledge of safety and employment regulations when leading staff

Positions Supported

Below are all the positions My Leadership is designed to support.
Staffing Coordinator

Staffing Coordinator

Onboard New Employee

Resident Services Coordinator

Resident Services Coordinator

Coordinate Residents’ Needs

Dining Room Supervisor

Dining Room Supervisor

Build Hospitality & Culinary Skills

Team Leader

Team Leader

Guide & Direct Employees

Memory Care Coordinator

Memory Care Coordinator

Implement Program & Resident Care

Course Success

Mervin “Spike” Jones

CAREGIVER > MAINTENANCE ASSISTANT

Spike’s career path is unusual in that he started as a caregiver with The Springs at Missoula, in 2010, and three years later transferred to the plant operations department as a maintenance assistant. Whether we have a maintenance issue or a non-maintenance problem, Spike will help because he believes we are all here to make our residents’ lives better and easier. He also demonstrates that you don’t have to be a caregiver to provide care and support.

Growth spike sam 3

Explore our Growth Programs

Grow Your way. Define success for you and Team Springs will help you get there
Level Three