Level One
My Leadership
Throughout the Level One program, employees are introduced to senior living and the benefits of working with residents. Each class is customized to The Springs Living and how we engage with others to create the magic between the residents and the staff.
Classes Offered
Curriculum specifically designed with your personal growth in mind.
Mentor Trainer
Curriculum specifically designed with your personal growth in mind.
Peer to Lead
Develop personal skills to navigate the process of moving from co-worker to leader.
Connecting with others
Gain an understanding of best practices for building relationships, a critical skill for successful leaders.
Time Management Skills (QW)
Learn about the tools and techniques to manage your time effectively.
Ethics and Safety
Engage in discussions and develop skills specific to working safely and ethically in a high-pace environment based on relationships.
Class Achievements
How to collaborate effectively as a team member
Understand how to best meet resident needs
Develop strategies for accountability
How to demonstrate professional, safe, and ethical working practices
Positions Supported
Below are all the positions My Leadership is designed to support.
Caregiver
Personal Care for Residents
Concierge
Customer Service & Hospitality
Lead Position
Shift & Team Leaders
Maintenance
Customer Service & Facilities Operations Assistants
Dishwasher
Food Services Support
Med Tech
Medication Support for Resident Care
Dining Server
Customer Service & Hospitality
Line Cook
Culinary & Food Services
Course Success
Kathryn Teach
SERVER > QUALITY COORDINATOR
Kathryn began working at The Springs at Tanasbourne in June 2009 as a server. She learned quickly and moved through various positions until landing as the Business Office Manager. Known as a great listener with a positive attitude and knack for problem-solving, in 2018 Kathryn was recruited to the newly formed Quality Team.
