Throughout the Level One program, employees are introduced to senior living and the benefits of working with residents. Each class is customized to The Springs Living and how we engage with others to create the magic between the residents and the staff.
How to collaborate effectively as a team member
Understand how to best meet resident needs
Develop strategies for accountability
How to demonstrate professional, safe, and ethical working practices
SERVER > QUALITY COORDINATOR
Kathryn began working at The Springs at Tanasbourne in June 2009 as a server. She learned quickly and moved through various positions until landing as the Business Office Manager. Known as a great listener with a positive attitude and knack for problem-solving, in 2018 Kathryn was recruited to the newly formed Quality Team.